We read every message. Typical response time: 1–3 business days.
Whether you’ve spotted an error in our content, have a question about how a calculator works, or want to explore a partnership — this page will point you to the right place. We’re a small team, so direct, specific messages get the fastest replies.
Who’s behind Moneyline.fyi
Moneyline.fyi is an independent sports betting education platform built by a small team of bettors, writers, and developers who got tired of glossaries that explained nothing and calculators that broke on mobile. We’re not affiliated with any sportsbook or gambling operator. Our only agenda is to make betting concepts genuinely understandable — the math, the terminology, the edge cases — so that anyone who chooses to wager does so with a clearer head. We’re reachable, accountable, and happy to hear from readers.
What to contact us about?
We welcome messages across several categories. Knowing which one fits your situation helps us route your inquiry to the right person immediately.
Content corrections & feedback
Found a mistake in a glossary definition, a formula that looks off, or a strategy explanation that doesn’t add up? Tell us exactly where and what — we take editorial accuracy seriously and will review it promptly.
Tool & calculator issues
If a calculator is returning unexpected results, displaying incorrectly on your device, or behaving strangely after a browser update, let us know. Include your device type and browser version if possible — it speeds up diagnosis significantly.
Content suggestions
Missing a term in our glossary? Want a deeper breakdown of a specific bet type, market, or strategy concept? Reader suggestions directly shape our content roadmap — the best ideas get published, and we credit contributors who want recognition.
Partnerships & media
We’re open to affiliate partnerships with licensed sportsbook operators, co-authorship with credible sports betting analysts, and media inquiries. We do not accept paid content that is not clearly labeled as such.
Privacy requests
To access, correct, or delete personal data you’ve submitted to us, use the subject line “Privacy Request” when emailing. See our Privacy Options page for full details on your rights and our response timelines.
How to reach us
Email is our primary channel — and the only one we monitor daily. We do not have a support ticket system, live chat, or phone line. All inquiries, regardless of type, go through a single inbox managed by the core team, which means your message won’t sit in an unmonitored queue.
General inquiries
moneyline.fyi
Response time
1–3 business days
Language
English (primary)
Tips for a faster response
We’re a lean team and handle every message personally, so a little context goes a long way. The emails we can act on fastest share a few things in common: they state the topic clearly in the subject line, link directly to the page or tool in question, and describe the issue in one or two sentences without requiring us to ask follow-up questions. For tool bugs, mentioning your browser and operating system cuts resolution time in half. For content feedback, quoting the specific sentence or term you’re questioning is far more useful than a general comment. And if you’re pitching a partnership, include your site or operator name upfront — anonymous cold pitches go to the bottom of the pile. None of this is a requirement, just a genuine tip: the more specific your message, the faster and more useful our reply will be.
What we cannot help with
Moneyline.fyi is an education platform, not a betting service. We are unable to assist with sportsbook account issues, withdrawal disputes, bet settlements, or bonus eligibility — those matters must be directed to your operator’s support team. We also do not provide personalized betting tips, picks, or predictions, and will not respond to requests for specific game recommendations. Our role is to equip you with knowledge; the decisions are yours to make.
Need gambling support?
If you or someone close to you is struggling with problem gambling, please don’t hesitate to reach out to a professional support service. Some organizations are staffed by trained counselors and are far better equipped than we are to help. Moneyline.fyi is not a crisis resource.